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Returns/ Warranty

Return Policy/ Warranty

The bottom line is that we want you to really like your purchase and be a satisfied customer. We want you to think of us when you or a friend buys a fairing kit and we want you to tell others about our great customer service.  We will do everything possible to make sure you get the results you want. We have been selling motorcycle fairings for over 10 years and we have awesome suppliers.
We are a US company that you can call anytime. The kits we provide are the best aftermarket fairings you will find online. When we do receive a complaint the most common issue is a scratched piece or some other minor problem that usually occurs in transit. When that happens our goal is to get you a replacement piece ASAP. We are certainly not going to leave you with a damaged kit or defective kit Please understand that we have to include some of the protective verbiage to prevent abuse. If you have any questions please call me directly on my cell and I will do my best to convince you that we are a good company and have your best interest at heart. Thank you,
Travis 760-333-5104

When you receive your package we urge you to open it and inspect every piece and immediately contact us if you find a problem. Once you install or mount your fairing the warranty for damaged or broken pieces is void. strongly recommends that all fairings be installed by qualified motorcycle mechanics.

Customer has 48 hours after delivery to notify of any problems with their purchase. (This does not apply to custom fairings as described below) 
Here is why, the aftermarket manufacturers have been burned to many times by fraudulant claims so they are very strict about the 48 hour notification of damaged goods.

1) If a client should elect to return their undamaged fairing the customer agrees to pay actual shipping charges billed to for original shipment to customer's location and shall pay for kit to be shipped back. If the fairing kit was delivered per the clients instructions the manufacturer may refuse to accept the returned fairing kit unless payment for painting the kit and the manufacturers shipping charges are reimbursed.

2) Customer shall pay all shipping charges to Manufacturer's location in China.

All Aftermarket fairings provided by are provided "AS IS". is not responsible for slight differences or minor changes from the images customer has selected. These include but are not limited to decal position, coloring differences in the paint, decals, graphics or positioning of graphics/ decals or minor blemishes or scratches in paint or broken or damaged tabs on fairing kits, tank covers, seat fairings, seat cowls, etc.

Should a customer report a damaged or broken tab or non-structural crack which is not visible after mounting, Custom Cycle Pros' only responsibility shall be to send a repair kit.
Custom Cycle Pros will no longer replace fairing pieces with broken or cracked mounting tabs or non-structural cracks which are not visible once fairing is installed.

"Customized Aftermarket Fairing Kits"
Any consumer ordering a custom fairing set agrees that these custom fairing kits are not-returnable for any reason. This includes but is not limited to custom coloring, painting, custom decals, adding or removing of decals or custom molding of fairing kits. If any change is made on the customer's behalf to modify a fairing kit from the images on our site we will use our best efforts to comply but do not warranty the fairing kits' final finish shall be as exactly ordered.

Aftermarket Fairings made from compression molding may not provide exact fitment and may require modification during installation. This is especially true if your cycle has been in an accident was modified or altered. Please make sure all brackets and existing supports are properly aligned. Aftermarket fairings may be thinner or thicker than OEM fairings. Aftermarket fairings may have additional mounting holes or it may me necessary to add or enlarge mounting holes to match your existing support system. Strongly Recommends That Compression Molded Fairings Are Installed By professionals.

If you order a kit and the manufacturer begins work on your kit and you change your mind or cancel the order there will be a charge based upon the amount of work the manufacturer has completed. Substantial work begins within 4 hours of order being processed. Prep and base coats can be applied in as little as 8 hours after the order is processed.

Thank you,
Travis 760-333-5104
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